This article provides a comprehensive Hair Planet Hair Extensions reviews, covering key details about the company, its products, pricing, and customer feedback.
Hair Planet Hair Extensions is a well-known brand in the UK hair extension market, recognized for earning customer trust by offering quality hair extension products paired with exceptional customer service. In this post, we’ll explore in-depth Hair Planet Hair extensions reviews, along with the feedback the company has received from its customers.
Overview of Hair Planet Hair Extensions
Hair Planet Hair Extensions is a reputable UK-based supplier that has been in the market since 2005. The company specializes in offering high-quality Indian and Russian Remy hair extensions sourced ethically, making it a trusted name in the hair extension industry.
The Establishment of Hair Planet Hair Extensions
Founded in 2005, Hair Planet Hair Extensions was created with the goal of providing superior-quality hair at an affordable price. Since 2009, the company has grown significantly, now boasting a team of highly trained staff to assist with technical, color-matching, and fitting inquiries, ensuring they meet their customers’ needs.
With a commitment to ethical sourcing, Hair Planet obtains its hair materials from 100% ethical sources in countries like Russia, India, and China. This dedication has solidified their reputation is a reliable hair supplier in the UK.
Additionally, Hair Planet extends its services to other European countries, including France, Germany, and Denmark, and is recognized as one of the reputable European human hair suppliers in 2024.
Hair Extensions at Hair Planet
Hair Planet specializes in a specific range of hair extensions, primarily focusing on tip-ins and wholesale weaves as their main products.
Here are some key features that set them apart:
- Colors: Hair Planet offers a wide variety of hair textures and styles, providing 22 different shades of wholesale hair extensions. Their color selection ranges from black, brown, red, to blonde, ensuring customers can find the perfect match.
- Length: The hair extensions come in various lengths, including 12, 16, 20, and 24 inches, catering to different styling preferences.
- Hair Material: Most of their hair extensions are sourced from India and Russia, two popular sources of high-quality hair widely used in the UK market.
In summary, Hair Planet focuses on delivering premium hair extensions while also offering accessories as secondary product lines, ensuring they meet the diverse demands of their US and UK customers.
Pricing of Hair Planet Hair Extensions Products
Hair Planet offers competitively priced products compared to the overall market in the US. Below is a price list for their hair extensions:
Product | Length | Weight | Price |
Russian Gold Flat Tip Hair Extensions | 12 and 20 inches | 25g | £45.99 – £51.99 |
Double Drawn Remy Indian Hair Weft | 12, 20 and 24 inches | 180g | £229.99 – £444.99 |
Russian Gold Stick Tip Hair Extensions | 12 and 20 inches | 20g | £25.59 – £28.10 |
Nano Tip Human Hair Extensions | 12 and 20 inches | 25g | £35.99 – £56.99 |
Double Drawn Tape Hair | 12 and 20 inches | 50g | £44.17 – £46.67 |
Indian Remy Human Hair Weft | 20 and 24 inches | 50g | £80.49 – £90.49 |
While their product range may not be extremely diverse in terms of design, they excel in providing a wide variety of hair colors. Their team of industry experts can also mix hair colors according to customer preferences, enhancing their customization options.
Policies Related to Hair Planet Hair Extensions
Hair Planet provides a comprehensive range of policies covering the purchasing process, shipping, and information security. Here are the key points customers should be aware of, as detailed on their homepage.
Delivery & Returns
For UK customers, Hair Planet offers standard delivery (3-5 working days) at a cost of £3.95 to £5.95. Orders over £50 qualify for free standard delivery. For international customers, delivery to Europe is priced at £9.95, while worldwide shipping costs £14.95. Delivery times for international orders may vary based on the destination.
It’s important to note that Hair Planet has a 14-day return policy for unused and unopened items. However, consequential insurance is not covered by the delivery terms, meaning financial compensation is not available for parcels that are delayed or incorrectly received.
Privacy Policies
Hair Planet emphasizes the importance of customer privacy with the following key points:
- Hair Planet collects personal information to facilitate order processing and enhance customer service. This information may be shared with third-party providers for order fulfillment.
- The company implements security measures to safeguard personal information.
- Hair Planet Hair Extensions provides clear and transparent information regarding the shipping process, warranty policies, and customer benefits, ensuring a secure shopping experience for all customers.
An In-Depth Review of Hair Planet Hair Extensions
This section will analyze customer reviews and feedback on Hair Planet Hair Extensions. Read on to discover what customers have to say about their experiences with the brand.
Positive Feedback on Hair Planet Hair Extensions
With over 70% of reviews rated 5 stars on Trustpilot—a reputable platform for anonymous customer feedback—Hair Planet has received numerous compliments from users of their products and services. Here are the highlights of what customers appreciate most about Hair Planet Hair Extensions:
- Exceptional Hair Texture: Customers praise the hair for its soft and silky feel.
- Quick Processing Time: Orders are typically processed swiftly, with most being accepted and packaged within 24 hours.
- Dedicated Customer Service: Hair Planet’s customer support team excels in addressing issues, providing enthusiastic assistance for returns and answering queries.
Customers consistently commend Hair Planet for its high-quality hair extensions, attentive staff, and prompt responses, leading to many forming loyal partnerships that have lasted up to 8 years.
Negative Feedback on Hair Planet Hair Extensions
Negative reviews account for 12% of the over 900 reviews for Hair Planet Hair Extensions. Here are some key issues highlighted by customers:
- Inconsistent Quality: Long-time customers have noticed variations in quality between different sets, with new orders often being of inferior quality compared to previous purchases.
- Short Lifespan: Users report that the extensions mat over time, becoming excessively dry and uncomfortable. Additionally, the extensions can leave residues on natural hair and may detach from the wefts.
- Color Discrepancies: Some customers have received hair extensions that do not match the color shown in the product images.
- Insufficient Weight: There are complaints regarding the weight of the extensions being less than advertised, with some strands weighing only about 0.8 grams instead of the stated 1 gram, and even as low as 0.5 grams for some.
- Lost Packages: A few customers have encountered difficulties tracking their orders and have experienced issues with lost packages.
In summary, common complaints include deteriorating product quality, insufficient weight in hair bundles, and color mismatches compared to website images.
Hair Planet Hair Extensions reviews highlight positive feedback regarding customer service, as well as fast order processing and delivery times. However, there are negative comments about product quality, with some customers noting that new items are of lower quality compared to previous purchases of the same product. Therefore, it’s essential for customers to read previous reviews carefully and verify important information before making a purchase. VNHair hopes this article provides you with a comprehensive understanding of Hair Planet Hair Extensions.